House Guide En: Your Interactive Manual

Welcome to Casa Vacanza Villetta Poggiodoro! This guide is designed to make your stay as pleasant and stress-free as possible. Here you will find all the necessary information to best enjoy your vacation.

Your Arrival: Keys and Important Information

Upon arrival, you will be given the house keys and asked to sign the vacation rental agreements. On this occasion, you will also need to pay the tourist tax of 2 € per person per day, as required by the Municipality of Castiglione. During check-in, we will provide you with all necessary information about the house and will be available to answer any questions or requests. You will find copies of the house keys on the wall key holder, just inside to the left of the front door. You can use them if you need them, but we kindly ask you to return them to their place upon your departure. In the same key holder, you will also find the "6CARD" card, essential for opening the differentiated waste bins. It is fundamental that you leave it where you found it upon your departure, so that subsequent guests can use it. At check-out, please try not to leave anything in the fridge and dispose of all waste. Please also remove any waste left in the garden, especially if you have pets.

Parking, Getting Around, and Supermarkets

Only one covered parking space is available, the one closest to the access stairs. The space is quite narrow, having been designed in the 70s when cars were smaller. We therefore ask you to park as close as possible to the railing to leave space for other vehicles. Your cooperation is appreciated to ensure comfortable parking for everyone. The house is on the panoramic side; to get to the town, it's about 700m, which can easily be done on foot, but the return is a rather steep uphill climb. Therefore, going to town by car is more convenient, and since parking spaces are scarce, it's best to look for a spot in the market square where there is a large parking lot available. Supermarkets are very close: Conad, Coop, and Eurospin are less than 700m away and before entering the town.

Kitchen and Appliances: Appliance Usage

The kitchen is equipped with an induction hob, so please only use the specific pots and pans provided for this type of cooking. As for the washing machine and dishwasher, it is important to use them correctly to avoid damage. We recommend consulting at least part of the user manual or, alternatively, proceeding with caution and common sense. Appropriate use will ensure proper functioning and longevity of the appliances.

The Garden

The garden can be used by children and free-roaming pets. Automatic irrigation occurs at night, so be careful not to leave anything in the garden as you would find it wet in the morning – the lawn is mowed every two to three weeks. Pets are welcome, but please clean up after your little friends before your departure.

Awnings and Terrace

The awnings are motorized, so operate them carefully. It is important to close them in case of strong winds or rain; they must not remain closed when wet. Therefore, do not leave them open constantly, otherwise, they will be damaged, and there is a risk of breaking the support arms, which would then be charged to you at a considerable cost. Do not close and open them repeatedly (as happened with children playing) because they will jam and get damaged. The terrace faces south, so for morning shade, it's best to use an umbrella.

Air Conditioning and Hot Water

The air conditioning system operates with a central heat pump system. To activate it, the central unit, whose control is in the hallway of the rooms (where you choose the hot or cold function), must be turned on. From the central unit, you select the fluid temperature, generally 7° in summer and 65° in winter, then the split unit in the room of interest must be turned on, adjusting the temperature to 20-22°. Remember to turn off the central unit when the room terminals are not in use, otherwise, the pipes will condense, and energy will be wasted unnecessarily. Filters are cleaned annually. The fan coil remote controls are small white remote controls located in each room. The hot water boiler is always on and regulates itself, allowing you to take hot showers without problems.

Internet

There is a mini 5G WiFi router in the house, which allows you to browse the internet. The traffic is limited (200 GB per month), so 50 GB per week, after which it blocks, so use it moderately. To access the network, the WiFi Key is MonteBianco42, and the Password is WCASTIGLIONE. An Apple TV is connected to the TV, so if you have an account, you can watch your favorite movies on Netflix, Prime, etc. Alexa is also available for some music, but the old radio in the upper right of the kitchen also does its job.

Problems and References

For any problem that cannot be resolved directly, please refer to Ms. Bruni Angela or me. We will endeavor to resolve the issue and will call someone to intervene quickly: Bruni Angela tel. 0564-934095 and 320-0739056 / Stefano Agresti 335-476475. Problems can occur: no hot water, Wi-Fi not working, power outage... but if they do, everything will be resolved, and we will try to do so quickly.

Further General Information

Instruction booklets and manuals are in a binder in the second drawer from the top of the wooden and black cabinet in the living room.
Some cabinets are locked with padlocks, and those in the upper left of the kitchen are blocked to store private items; do not force them.
The house electrical panel is to the right in the wall between the living room and kitchen; slide the door open, and you will see it. The external terrace lights are adjustable to provide the right light for dining or watching the sea and stars.
The main electrical meter is outside in the parking lot in a metal cabinet between the parking lot and the access stairs. To the left of the TV, there is a switch that disables external lighting in case of an external short circuit (the system is up to standard and verified, but it can happen during strong storms).
The main plumbing systems are in the storage room under the external access stairs; if there are problems, use the references and call.
We ask for good neighborly behavior to avoid disturbance, respecting quiet hours at night and in the early afternoon, and to leave the house in a decent condition upon your departure, not leaving things in the fridge and disposing of trash. Thank you for your cooperation.